Jan 12 2009
∞
“ I’ve been encouraging writers at the newspaper to not just read the comments but also respond to them. Why? A couple of reasons. One is that it helps to improve the tone of the comments, since it helps to make it obvious that a) someone is reading them and b) someone actually cares what is being said.
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yes, yes, yes. this is so right.
Fred Wilson and the power of comments
(via fred-wilson)
So acting human causes people behave more humanely? Whoda thunk?
