Hell, We'll Give You More Than You've...
Ed: Could you lower the cost of my ********* account to $20?
Van: May I place you on hold for 2 or 3 minutes, while I check this for you?
Ed: no problem.
Van: Thank you for holding.
Van: The plan on your account '********' is an ********** ********** Program which is billed for the amount of $74.95/month. Since you are an existing long-time customer, we can offer you a current discounted price of $14.95/month. You will receive all the features and support you have been enjoying with the current package.
Ed: Excellent.
Dec 23rd